Can you provide custom designs for small quantities?
Yes, we can. We have a professional design team and support low MOQ across different categories. Our on-site warehouse allows us to manage diverse small-batch orders efficiently.
How is the product quality controlled?
We have an internal QC team. For every item and order, we perform a 100% inspection to ensure a low defect rate and provide an inspection report for your confirmation.
What is the typical delivery time?
Samples usually take 5-7 days. For bulk orders, the lead time is normally around 30 days after receiving the deposit and confirming all product details.
What are your standard payment terms?
We typically accept 30% T/T in advance and 70% before shipment or against a copy of the BL. Terms can also be negotiated based on the specific order requirements.
What is the general ordering process?
The process includes: 1. Sample approval; 2. Deposit payment; 3. PP sample approval and testing; 4. Final Random Inspection (FRI); 5. Shipment arrangement; 6. Document preparation; 7. Balance payment; 8. Release of goods.
Do you offer a quality warranty?
Yes, we provide a quality warranty for 60 days after the shipment has been dispatched.