Frequently Asked Questions
Q What are your main products?
We specialize in stainless steel cutlery sets, flatware, tableware, kitchenware, and other related accessories.
Q Can I get a sample before placing an order?
Yes, samples are available for quality checking or testing. Courier costs are typically covered by the buyer. Please contact us for specific sample details.
Q Is it possible to have my logo on the product?
Yes, all products can be customized. We offer laser engraving, silk screen printing, and various other crafts to add your logo to the products.
Q How long does mass production take?
For stocked products, the lead time is approximately 7 days. For mass production, it generally takes 35-45 days depending on the order quantity.
Q Do you accept OEM/ODM orders?
Yes, we have a dedicated development department and can create personalized products based on your design drafts or samples. We can also develop new molds if required.
Q What payment terms do you accept?
We accept various payment methods including L/C, T/T, Western Union, and PayPal.