Frequently Asked Questions
What are your main product categories?
We specialize in Building & Construction (PU foam), Outdoor & Camping (Portable Canister Stoves and Butane Fuel Canisters), and Household & DIY products (Air Fresheners, Insecticides, and Spray Paints).
Can I request a product sample?
Due to the hazardous nature of our goods (classified as dangerous for transport), shipping small parcels is strictly prohibited by international regulations, so we cannot provide physical samples via mail.
How can I evaluate your product quality without a sample?
We provide comprehensive support including detailed specifications, high-resolution images, videos, and all necessary certificates and test reports to verify quality and compliance.
What is your Minimum Order Quantity (MOQ)?
Our standard MOQ is one full 20-foot or 40-foot container load (FCL). This is mandated by the hazardous classification of our products, requiring specialized transport.
Can you provide shipping documents for dangerous goods?
Yes, we are fully experienced in hazardous goods logistics and provide all mandatory documentation, including MSDS and Dangerous Goods Declarations for smooth customs clearance.
How long is your production lead time?
Standard production lead time is between 8-15 days after receiving the deposit and confirming order details, depending on the order quantity.